Chatwaz
WhatsApp Shared Inbox

One WhatsApp number. Your whole team. Zero chaos.

Multiple agents reply from the same WhatsApp number, with assignment rules, internal notes and full conversation history.

No credit card • Cancel anytime • Setup in 2 minutes

Sound familiar?

If you're losing customers, it's not because they don't want to buy

It's because the conversation broke before the sale closed.

Agents stepping on each other's replies

Two reps reply to the same customer with different answers — embarrassment guaranteed.

One phone passed around the office

No history, no accountability, no way to know who said what.

Customers waiting hours for a reply

Without assignment rules, the most important messages get buried.

Key capabilities

Assignment rules

Auto-route by language, region, product or any custom field.

Internal notes

Tag teammates and discuss conversations privately — invisible to customers.

Roles & permissions

Granular access control for agents, supervisors and admins.

Full history

Every message, note and status change — searchable and exportable.

Real results

Numbers our customers see in the first 30 days

Average across +900 businesses on Chatwaz.

−61%

faster first response time

200+

agents on a single number

0

duplicate replies — ever

What customers say

We went from 3 hours average response time to under 7 minutes — with the same team. The assignment rules alone paid for the platform.
H

Hassan A., Customer Success Lead

How it works

Live in minutes — no engineers required.

Step 1

Connect

Plug into your existing channels and tools in just a few clicks.

Step 2

Configure

Customize flows, templates and automations to match your business.

Step 3

Launch

Go live and watch real conversations turn into real revenue.

Why teams switch to Chatwaz

Other tools

Chatwaz

WhatsApp Business app — max 4 devices

Unlimited agents on the official Cloud API

No internal notes, no @mentions

Mention teammates, attach files, full collaboration

Manual triage in a chat group

Smart routing by skill, language, region or workload

Built for every team

Sales, support, marketing, operations — Chatwaz fits the way your team already works.

Sales teams

Qualify leads and close deals 5× faster on the channel customers actually answer.

Support teams

Resolve tickets in minutes with shared inbox, automation and full history.

Marketing teams

Run high-converting campaigns with 80%+ open rates instead of buried emails.

Questions buyers ask before signing up

Can I keep my existing WhatsApp number?

Yes. We migrate your existing business number to the official Cloud API in under 24 hours, with zero downtime and full chat history preservation where supported.

Is there a limit on number of agents?

No technical limit. Customers run from 2 to 200+ agents on the same number. Our pricing scales by usage, not seat count on most plans.

How does the assignment work?

You define rules: round-robin, by language, region, product expertise, custom tags or any conversation field. Or assign manually with one click.

Do agents need separate apps?

No. They use Chatwaz in the browser or our mobile app — works on Mac, Windows, iOS and Android. One login per agent.

Try it for 14 days. Risk-free.

No credit card required to start. Cancel anytime in one click. If you don't see results in 14 days, we'll refund your first paid month — no questions asked.

Every day you wait is conversations your competitors are closing

Start free — 2 minutes setup

No credit card • Cancel anytime • Setup in 2 minutes