Chatwaz
For E-Commerce & Retail

Recover carts, sell more, support faster on WhatsApp

Send abandoned cart reminders, share product catalogs in chat, confirm orders, and track shipments — all from one inbox connected to Shopify, WooCommerce and more.

WhatsApp e-commerce dashboard showing abandoned cart recovery and product catalog
+45%
Avg. revenue lift
60%
Carts recovered
3x
Repeat purchase rate
<2 min
Avg. response time

Sound familiar?

If you're losing customers, it's not because they don't want to buy

70% of carts get abandoned and never come back

Email recovery only saves 8%. WhatsApp recovery saves 60%+. The math is brutal.

Customers chat, then disappear

Your DMs are full of 'how much?' that never converts because nobody follows up.

Order updates by email = 'Where is my order?' tickets

73% of WISMO calls disappear when shipping updates land on WhatsApp.

Why teams choose Chatwaz

Built for the way you actually sell and support

Abandoned cart recovery

Auto-send WhatsApp reminders 1h, 24h and 72h after abandonment with a one-tap checkout link.

Native product catalog

Show photos, prices and variants directly in the chat — customers add to cart without leaving WhatsApp.

Order & shipping updates

Automated 'order confirmed', 'shipped' and 'delivered' notifications with tracking links.

Click-to-WhatsApp ads

Drive Meta ad traffic straight into a chat with an AI agent that qualifies and closes.

Real workflows, real results

See how teams in your industry use Chatwaz every day.

Cart recovery flow

Recover up to 60% of abandoned carts with smart sequences.

Catalog selling

Browse, choose and pay — all inside one WhatsApp thread.

Order tracking

Reduce 'where is my order?' tickets by 70%.

What customers say

We added Chatwaz on a Tuesday. By Sunday, recovered carts had paid for the whole platform 12× over. We've never looked back.
H

Hala M., E-commerce Director, beauty brand

Old way vs. the Chatwaz way

Your current setup

With Chatwaz

Email cart recovery (8% open rate)

WhatsApp cart recovery (82% open, 30%+ recovery)

Catalog on a separate website

Native WhatsApp catalog — buy without leaving the chat

Order updates by email or SMS

Real-time WhatsApp shipping updates with tracking buttons

Questions buyers in your industry ask

Will it integrate with Shopify/WooCommerce?

Yes — native one-click integrations sync products, orders, customers and abandoned carts in real time.

How fast will I see ROI?

Most stores recoup their first month within 7 days from cart-recovery alone. Average 12-month ROI is 25×.

Is the customer data safe?

GDPR-compliant, ISO-27001 infrastructure, encrypted at rest and in transit. Your data is yours — exportable anytime.

Every day you wait, your competitors are stealing your customers

Join 1,000+ businesses already scaling with Chatwaz — 3× more sales, 80%+ open rates, 60% faster replies. Setup in 5 minutes. 30-day money-back guarantee. No credit card required.