Chatwaz
For Clinics, Hospitals & Pharmacies

Patient-first communication on WhatsApp

Book appointments, send reminders, share lab results and run health campaigns — securely and at scale on the world's most used messaging app.

WhatsApp healthcare dashboard with appointment booking and prescription reminders
70%
Less no-shows
+50%
Reception efficiency
GDPR
Compliant by design
<1 min
Booking time

Sound familiar?

If you're losing customers, it's not because they don't want to buy

30% no-show rate is killing your revenue

Every empty slot is lost income — and SMS reminders barely move the needle anymore.

Reception phones ring nonstop

80% of calls are 'when's my appointment?' or 'can I reschedule?' — pure friction, zero value.

Patients ghost when forms are too long

Pre-visit forms in PDF or web = 50% drop-off. WhatsApp = 95% completion.

Why teams choose Chatwaz

Built for the way you actually sell and support

Appointment booking

Patients book, reschedule and cancel appointments through a chatbot — synced to your calendar.

Visit reminders

Auto reminders 24h and 1h before the appointment cut no-shows by up to 70%.

Prescription refills

Patients reorder repeat medication with one tap and receive pickup or delivery confirmation.

Health education campaigns

Run vaccination drives, screening reminders and seasonal health tips with broadcast templates.

Real workflows, real results

See how teams in your industry use Chatwaz every day.

Appointment automation

Free your reception team from repetitive scheduling calls.

Post-visit follow-up

Send recovery instructions, satisfaction surveys and review requests automatically.

Pharmacy refills

Convert chronic patients into recurring revenue with automated refill reminders.

What customers say

No-shows dropped from 28% to 6% in two months. The platform pays for itself every single week.
D

Dr. Omar K., Clinic Owner

Old way vs. the Chatwaz way

Your current setup

With Chatwaz

SMS reminders ignored or marked spam

WhatsApp reminders with confirm/reschedule buttons

Phone tag for booking

Self-service booking inside chat — pick a time, done

Paper or PDF intake forms

Conversational intake on WhatsApp before the visit

Questions buyers in your industry ask

Is it HIPAA / PHI compliant?

Yes. End-to-end encryption, BAA available, role-based access and full audit logs for every conversation.

Can it integrate with our EMR?

Yes — native integrations with major EMRs, plus REST API and webhooks for custom systems.

What about emergencies?

AI detects emergency keywords instantly and escalates to staff with priority alerts and full context.

Every day you wait, your competitors are stealing your customers

Join 1,000+ businesses already scaling with Chatwaz — 3× more sales, 80%+ open rates, 60% faster replies. Setup in 5 minutes. 30-day money-back guarantee. No credit card required.